"Our goal is to offer our clientele the best shipping options,
no matter where in the world they live."
Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and the Post Office process the orders, which takes an additional 2–4 days.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery might take 15–30 business days, depending on destination. US orders are shipped by e-pac, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time, specially during holidays.
We have made an agreement to always aim to provide our best shipping option (e-pac). Which is a US Postal Service product (USPS). Luckily it became so successful within the US that they began expanding internationally. The list of countries that have access to this option is constantly growing.
Covid - 19 Update!
Post offices around the world are recovering, individual countries have their own procedures and policies on how to handle this. This may affect shipping times at the moment.